Immigration, Refugees and Citizenship Canada – IRCC Canada facilitates the arrival of immigrants, provides protection to refugees, and offers programming to help newcomers settle in Canada. It also grants citizenship, and issues travel documents (such as passports) to Canadians.
Contents
- 1 IRCC Office Canada
- 2 IRCC Islamabad, Pakistan
- 3 IRCC Ottawa, Canada
- 4 IRCC Canada Offices – By appointment only
IRCC Office Canada
IRCC visa offices are located in Canadian embassies, high commissions and consulates. They process applications for permanent residents, visitor visas (temporary resident visas), study permits, work permits, refugee resettlement, travel documents for permanent residents abroad.
IRCC Islamabad, Pakistan
Enquiry can be submitted by using Web form to ask about an application that has passed the normal processing times, provide additional information about your application, report a technical issue via email on islamabad-im-enquiry@international.gc.ca
Visa Application Centres (VACs) are available in Islamabad, Lahore and Karachi, Pakistan and they accept applications for study permits, work permits, visitor visas (temporary resident visa), travel documents for permanent residents.
IRCC Ottawa, Canada
Temporary Resident Visa applications from within Canada:
To submit a Temporary Resident Visa (TRV) application from within Canada, mail your application to:
Temporary Resident Visa Section
Case Processing Centre – Ottawa
P.O. Box 8780 STN T CSC
Ottawa, Ontario K1G 5A9
If sent by private courier:
Temporary Resident Visa Section
Case Processing Centre – Ottawa
365 Laurier Avenue West
Ottawa, Ontario
K1A 1L1
See the How to Apply page for mailing instructions.
Questions about Temporary Resident Visa applications submitted within Canada
Instructions:
- We will only answer questions sent in one of the official languages – English or French.
- Make sure that you include your name, file number, date of birth and Unique Client Identifier (UCI) to help us identify your application.
- Do not send repeat enquiries, this includes sending the same enquiry by multiple means, as it creates confusion and can delay our reply.
Fax: 819-934-3883
Email: CPC-CTD-Ottawa@cic.gc.ca
Questions about Permanent Resident Visa applications from within Canada and the United States ONLY
Instructions:
- See Frequently asked questions below before asking a question.
- We will only respond to enquiries regarding Permanent Resident Visa applications currently being processed at CPC-O.
By email
- Use this CPC-CTD-Ottawa@cic.gc.ca e-mail to ask CPC-O about a Permanent Resident case.
- After you have sent your e-mail, you will receive an automatic message acknowledging that we have received your question. This message will be sent to the e-mail address that you entered. If you do not receive this message within 24 hours, then it may be in your junk mail box or you may have entered your email address incorrectly.
By fax
- 819-934-3883
- Make sure that you include your name, file number, date of birth and Unique Client Identifier (UCI) to help us identify your application.
- Do not send repeat enquiries, this includes sending the same enquiry by multiple means, as it creates confusion and can delay our reply.
IRCC Canada Offices – By appointment only
Other than few offices, IRCC Assistance available by appointment only including IRCC Toronto, IRCC Calgary, IRCC Vancouver, IRCC Halifax, IRCC Saskatoon etc.
Alberta
Calgary
Harry Hays Building
220 4 Avenue SE, Room 210
Calgary AB T2G 4X3
Services
Refugee claims can be made between 8:00 a.m. and 4:00 p.m., Monday to Friday.
All other services are available by appointment only.
Edmonton
Appointments
Canada Place
160-9700 Jasper Avenue
Edmonton AB T5J 4B8
Mailing Address
c/o Station 260
9700 Jasper Avenue NW, Suite 55
Edmonton AB T5J 4C3
Services
Refugee claims can be made between 8:00 a.m. and 4:00 p.m., Monday to Friday.
All other services are available by appointment only.
British Columbia
Vancouver
1148 Hornby Street
Vancouver BC V6Z 2C3
Services
Refugee claims can be made between 8:00 a.m. and 4:00 p.m., Monday to Friday.
All other services are available by appointment only.
Vancouver
200 – 877 Expo Boulevard
Vancouver BC V6B 8P8
Services
Refugee claims are not accepted at this office.
All other services are available by appointment only.
Surrey
70-9900 King George Boulevard
Surrey BC V3T 0K9
Services
Refugee claims are not accepted at this office.
All other services are available by appointment only.
Winnipeg
269 Main Street, Suite 400
Winnipeg MB R3C 1B2
Services
Refugee claims can be made between 8:00 a.m. and 4:00 p.m., Monday to Friday.
All other services are available by appointment only.
New Brunswick
Fredericton
495 Prospect Street
Fredericton NB E3B 9M4
Services
Refugee claims can be made between 8:00 a.m. and 4:00 p.m., Monday to Friday.
All other services are available by appointment only.
Newfoundland and Labrador
St. John’s
Appointments
21 Hallett Crescent, Suite 106
St. John’s NL A1B 4C2
Mailing address
P.O. Box 13667, Station A
St. John’s NL A1B 4G1
Services
Refugee claims can be made between 8:00 a.m. and 4:00 p.m., Monday to Friday.
All other services are available by appointment only.
Northwest Territories
Yellowknife
5101 50th Avenue, 3rd Floor
Yellowknife NT X1A 3Z4
Services
Refugee claims are not accepted by this office.
All other services are available by appointment only.
Nova Scotia
Halifax
1741 Brunswick Street, Suite B110
Halifax NS B3J 3X8
Services
Refugee claims can be made between 8:00 a.m. and 4:00 p.m., Monday to Friday.
All other services are available by appointment only.
Ontario
Hamilton
55 Bay St. North
Ground Floor (Market St. entrance)
Hamilton ON L8R 3P7
Services
Refugee claims can be made between 8:00 a.m. and 2:00 p.m., Monday to Friday.
All other services are available by appointment only.
Kitchener
29 Duke Street East, 1st Floor
Kitchener ON N2H 1A2
Services
Refugee claims can be made between 8:00 a.m. and 2:00 p.m., Monday to Friday.
All other services are available by appointment only.
London
417 Exeter Road
London ON N6E 2Z3
Services
Refugee claims can be made between 8:00 a.m. and 2:00 p.m., Monday to Friday.
All other services are available by appointment only.
Niagara Falls
4318 Portage Road,
Niagara Falls ON L2E 6A4
Services
Refugee claims can be made between 8:00 a.m. and 2:00 p.m., Monday to Friday.
All other services are available by appointment only.
Ottawa
Appointments
235 Queen Street
Level C3 – Suite 005
Ottawa ON K1A 0H5
Mailing address
365 Laurier Ave. W
Office 3122
Ottawa ON K1A 1L1
Services
Refugee claims can be made between 8:00 a.m. and 2:00 p.m., Monday to Friday.
All other services are available by appointment only.
Mississauga
3085 Glen Erin Drive
Mississauga ON L5L 1J3
Services
This office does not accept refugee claims. In Toronto, submit your refugee claim to our Etobicoke office.
All other services are available by appointment only.
Toronto (Scarborough)
325 Milner Avenue, Suite 200
Scarborough ON M1B 5N1
Services
This office does not accept refugee claims. In Toronto, submit your refugee claim to our Etobicoke office.
All other services are available by appointment only.
Toronto (Etobicoke)
5343 Dundas Street West Suite 105
Toronto ON M9B 6K5
Services
Refugee claims can be made between 8:00 a.m. and 1:00 p.m., Monday to Friday.
All other services are available by appointment only.
Windsor
1250 Walker Road
Windsor ON N8Y 4T4
Services
Refugee claims can be made between 8:00 a.m. and 2:00 p.m., Monday to Friday.
All other services are available by appointment only.
Prince Edward Island
Charlottetown
BDC Place
119 Kent Street, 5th floor, Suite 530
Charlottetown, Prince Edward Island C1A 1N3
Services
Refugee claims can be made between 8 a.m. and 4 p.m., Monday to Friday.
All other services are available by appointment only.
Quebec
Montréal
1025 St-Jacques Street
Montréal, Quebec H3C 1G8
Services
Refugee claims can be made between 8 a.m. and 4 p.m., Monday to Friday.
Renew or replace your refugee protection claimant document at the Montréal Innovation Hub.
All other services are available by appointment only.
Montréal
Montréal Innovation Hub
Guy-Favreau Complex
200 René-Lévesque Boulevard West
Room 010
Montréal, Quebec H2Z 1X4
Services
This office does not accept refugee claims.
You can renew or replace your refugee protection claimant document between 8 a.m. and 4 p.m., Monday to Friday.
Saskatchewan
Saskatoon
Appointments
101-22nd Street East
Room 100
Saskatoon SK S7K 0E1
Mailing address
101-22nd Street East
Room 200
Saskatoon SK S7K 0E1
Services
Refugee claims can be made between 8:00 a.m. and 4:00 p.m., Monday to Friday.
All other services are available by appointment only.
