Canadian Immigration’s Client Support resumes calls

Canadian Immigration’s Client Support

Canadian Immigration’s Client Support

Canadian Immigration’s Client Support, which had been stopped for receiving calls since late March and surviving clients were contacting on email during the pandemic, now has started to respond calls for questions of clients about their applications including Immigration, Study Visa, Visit Visa, and others.

However, call operations will be run at limited capacity. Call Agents are available to take calls Mondays to Fridays from 9 a.m. to 5 p.m. Eastern Standard Time.

The new systems may occur technical issues as these have been put in place to support agents working remotely. IRCC will continue to work to address operational challenges resulting from this global pandemic.

As always, Canadian Immigration’s Client Support for online inquiries can be submitted 24 hours a day, seven days a week through IRCC’s online webform.

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